Gorgias alternative Satisfaction guarantee

The Gorgias alternative you pay for once

Gorgias charges a monthly plan and a fee every time its AI resolves a ticket, so your bill climbs the harder the automation works. Regna builds the same AI customer service into your store one time, with no monthly software fee and no per-resolution charges. You own it, and over any real timeframe it costs a fraction of what you'd keep paying.

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One-time build No per-resolution fees You own the system

Why Gorgias gets expensive as you grow

Gorgias is a capable helpdesk, but its pricing works against you the moment automation starts doing its job. The AI Agent is billed per resolution, so every ticket it closes adds to your bill. The more you automate, the more you pay, which is the opposite of what you want from automation.

On top of that sits a monthly plan tiered by ticket volume, plus per-seat costs for your team. So your spend scales on three axes at once: tickets, resolutions, and agents. You never actually own anything. Stop paying and it all switches off.

Regna takes the other approach. We build the automation into your existing stack once, tuned to your store, and hand it over. No monthly software fee. No charge per resolution. It's yours.

Gorgias vs Regna

	Gorgias	Regna
Pricing model	Monthly plan + per-agent seats	One-time build
Recurring software fee	Yes, every month	None
Per-resolution AI fee	Yes, charged per ticket the AI closes	None
Cost as you scale	Climbs with tickets, resolutions, and agents	Flat. You already own it
Setup	You configure it yourself	Done for you, built to your store
Who owns it	You rent access	You own the system
If you stop paying	It switches off	It keeps running. It's yours

Gorgias pricing reflects its publicly published model (a tiered monthly plan plus roughly $0.90 per AI resolution). Check gorgias.com for current numbers.

A fraction of the cost, paid once

No monthly bill

You pay to build it, once. There's no plan renewing every month for as long as you use it.

No per-resolution fee

The AI closing more tickets never raises your bill. Automation is finally on your side.

You own it

The system lives in your stack and belongs to you. No lock-in, no switch-off.

Done for you

We build, connect, and tune it around your store and policies. You give access and a couple of hours.

See your savings vs Gorgias

Questions about switching from Gorgias

Is there a cheaper alternative to Gorgias?

Over any real timeframe, yes. Gorgias keeps billing every month and charges per AI resolution, so the total climbs as you grow. Regna is a one-time build with no recurring or per-resolution fees, so past the initial build your ongoing software cost is effectively zero.

How much does Gorgias cost?

Gorgias uses a monthly plan tiered by ticket volume plus a fee per AI resolution (publicly around $0.90 each), on top of per-seat costs. So a store automating thousands of tickets a month pays the plan plus resolution fees that grow with volume. Our calculator estimates your specific numbers.

Does Regna charge per ticket or per resolution?

No. Regna is a one-time build. There's no per-ticket fee, no per-resolution fee, and no monthly software fee. The build cost is scoped once, based on your volume and integrations.

Do I have to leave Gorgias to work with Regna?

We build on top of the tools you already use and can replace the parts that are costing you most. On a call we map what you'd keep, what we'd replace, and the switch, so there's no messy migration.

See what you'd save by switching from Gorgias

Book a short call. We'll look at your ticket volume and current Gorgias spend, show you what's automatable, and what a one-time build would cost instead.

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